In any high transaction low margin enterprise balancing high quality service with expense efficiency is paramount for operating a scalable, profitable and sustainable enterprise.
Amid the rigors of operating a complex business, many PEO operators have little time or experience in the continuous optimization of the platform to efficiently deliver a high quality service based upon the velocity, scalability, and complexity of the service delivery model.
The processes deployed by our team are focused on the structure and configuration of the service and operating platform and include the following principles:
- Identification
- Centralization
- Consolidation
- Simplification
- Standardization
- Automation
Our firm has been engaged by more than one hundred professional employer organizations (PEOs) ranging from newly formed entities to some of the largest publicly traded companies.
Our proprietary process is designed to address the complex structure of a PEO’s service and operating platform. Our project plan may be customized based upon, but not limited to, the following factors:
- Size & Geography
- Product and service offerings
- Processes & Technology
- Service delivery model
- Business development model
- Human capital
Depending upon the size and scale of the PEO, this service may result in expense reductions, profit improvement, or resources generated for re-investment of up to two hundred dollars ($ 200) per work site employee.